BlackBerry Solved Smartphone Email But Failed to Capitalize

BlackBerrys were one of the most ubiquitous of the early smartphones, its most devoted business users fatiguingly deriding them as “crackberries.” It’s Canadian founders experienced the heady days of the early Internet boom, but RIM’s story is ultimately one of what could have been.

The Rise and Fall of BlackBerry: An Oral History

Bloomberg.com, 12.9.13